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Enterprise Systems Management Concepts
In this article Feathered Owl explains some basic Enterprise Systems Management concepts. This piece was originally titled “Idiot’s Guide to Enterprise Systems Management”. Think of it that way if you prefer…. A Brief History of ESM ESM as a discipline has developed as a result of the widespread migration from centralised mainframe and/or midrange computers…
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Optimising IT Service Delivery through Enterprise Systems Management
In this article, Feathered Owl describes the concepts and methodology we follow during an Enterprise Systems Management engagement. It’s a long one, so make sure you’re sitting comfortably… What is ESM? Enterprise Systems Management is concerned with control, monitoring and the management of IT infrastructure and applications in order to optimise IT service delivery. It’s…
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Enterprise Systems Management Defined
Enterprise Systems Management (ESM) is concerned with control, monitoring and the management of IT infrastructure and applications in order to optimise IT service delivery. It’s been around for a number of years and came into existence as a direct result of the almost universal adoption of distributed network computing and the new set of management…
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I.T. Service Management
In this article, Feathered Owl gives the lowdown on IT Service Management…. “I.T. Service Management”; “Business Service Management”; “ITIL”. It would be very surprising indeed if you haven’t encountered at least one of these terms in the last 12 months, or received a call from a salesperson trying to sell you an “ITIL-compliant” solution of…
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SAN, NAS or Both?
In another of our series of technical articles, Feathered Owl gives a few pointers to help you decide whether SAN or NAS is the right storage solution for you. Over the past twenty years there has been a worldwide migration from host-based to distributed computing. This has had numerous effects, many of them unforeseen when…