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Enterprise Systems Management Concepts
In this article Feathered Owl explains some basic Enterprise Systems Management concepts. This piece was originally titled “Idiot’s Guide to Enterprise Systems Management”. Think of it that way if you prefer…. A Brief History of ESM ESM as a discipline has developed as a result of the widespread migration from centralised mainframe and/or midrange computers…
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Optimising IT Service Delivery through Enterprise Systems Management
In this article, Feathered Owl describes the concepts and methodology we follow during an Enterprise Systems Management engagement. It’s a long one, so make sure you’re sitting comfortably… What is ESM? Enterprise Systems Management is concerned with control, monitoring and the management of IT infrastructure and applications in order to optimise IT service delivery. It’s…